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iconJob ID:
Liverpool, United Kingdom
iconDate posted:
29 August 2023
Shared Service Centre

Shared Service Centre - Accounts Assistant Manager

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

The firm is looking to recruit an Assistant Manager to join the Accounts Support Hub based in Liverpool. This team is one of several Hubs within BDO’s rapidly growing Shared Service Centre (SSC).  SSC team members work internally within the business providing support to the client facing members of the firm.

The Assistant Manager in BDO’s shared service centre will be required to lead and manage a portfolio of work for the Accounts Compliance area; Leading, developing, and managing the team along with supporting projects and tasks in the SSC compliance areas; Also managing stakeholders, building effective relationships, and delivering Quality and service excellence, exceeding the end user expectations are pre-requisites of this role.

This will be a challenging and rewarding role where you will:

  • Support regional client facing audit teams by preparing statutory accounts from trial balance under FRS 102, FRS 102 Section 1A and FRS 101
  • Work extensively with the CaseWare accounting software and BDO’s workflow tools
  • Work extensively with BDO’s Accounts systems and processes – including driving process improvement and change management
  • Providing Quality technical management support to colleagues
  • Identify trends in quality performance and regularly assess processes for deficiencies
  • Deal with internal queries with colleagues and teams across BDO UK
  • Leading and developing an Accounts Team Quality review function
  • Allocate workloads, quality reviewing and managing the work output of the accounts hub Associates & Assistants to ensure they are delivered to the required time and quality and are within budget and productivity levels in line with agreed Service levels
  • Ensure that the firms’ quality control procedures are adhered to as required
  • Engage with BDO’s regional client facing teams on operational performance (for example, quality and timeliness metrics and being point of escalation).
  • Driving service improvement & continuous improvements in Quality
  • Engage with BDO’s Local Accounts stream stakeholders potential users and champions in promoting and driving further adoption of service take-up
  • Work extensively with BDO’s systems and processes – including support to process improvement and change management looking at agile working and technology
  • Deal with internal queries with colleagues and teams across BDO UK
  • Provide supervisory support to colleague and supervisors as may be required
  • Assist in the recruitment of additional or replacement Support Hub team members

You'll be someone who is:

  • Educated to degree level with supporting accounting qualification (ACCA /ACA qualified or qualified by experience).
  • Experience of performing or managing accounts work is highly desirable.
  • Experience of Accounts Quality Review process.
  • Ability to demonstrate commercial awareness.
  • IT skills - strong working knowledge of MS Office and similar desktop applications. Experience of workflow management type systems is advantageous.
  • Credible and confident to interact with stakeholders at senior level.
  • Strong people management skills: empathetic and encouraging style to support junior team members to excel in their roles.
  • Excellent time management, organisation, and prioritisation skills. Be able to lead by example and influence optimal performance of team.
  • Ability to use own initiative and take a flexible and agile approach.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.  From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.  At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices.  BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences.  With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.


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  • Shared Service Centre, Liverpool, England, United KingdomRemove