Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Playing an important support role at BDO, our system administration team in Business Services & Outsourcing contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation?

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively.

You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

Playing an important support role at BDO, our BDO Core team in Business Services & Outsourcing contributes to our success by managing and maintaining our key data and process management systems.

Responsibilities

• Responsible for undertaking a range of system administration tasks for the data systems within BSO, primarily the Microsoft Dynamics 365 CRM platform.

The main roles include:

• Developing training materials for end users and delivering training
• Producing newsletters and posting updates and tips to our internal communications channel, Viva Engage
• Managing access to the system and to the client portal
• Carrying out data management work and data imports
• Assisting with maintaining, updating and testing of system configuration
• Providing first tier support for end users via Teams, email, and Viva engage
• Supporting reporting by producing views, charts and dashboards

Requirements

• Good knowledge of Microsoft software, particularly Microsoft Dynamics 365 and Sharepoint. Experience using Microsoft Power Platform (Power Apps, Power Automate, PowerBI) is desirable
• Good troubleshooting and problem solving skills
• Quality oriented with strong attention to detail
• Experience preparing and delivering training
• Ability to work independently and collaboratively
• Adept at managing multiple tasks whilst keeping track of own workload
• Has a flexible approach and is adaptable.  Is a team player willing to make a contribution to the wider team. 

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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