Ideas | People | Trust

In this new role, the Business Continuity Management Manager (BCM Manager) is responsible for developing, maintaining, and testing the firm's business continuity management framework and subsequent plans. This role requires close collaboration with various business areas to ensure alignment with the firm's standards and best practices. The BCM Manager will provide expert guidance and support on business continuity management, risk assessment, and incident response.

The BCM Manager will monitor and report on the effectiveness of the business continuity management framework and the efficacy of plans, identifying and escalating any gaps or issues and driving continuous improvement of the framework. Additionally, this role will manage business continuity awareness and training activities, ensuring that all staff are well-prepared and informed of their roles and responsibilities in the event of a disruption. This role reports to the Risk & Controls Director in the Quality and Risk Management Team.

Principal Accountabilities

• Develop and maintain the business continuity framework for the firm, ensuring it is aligned with risk appetite and compliant with security policies, standards, and informed by best practice.
• Conduct business impact analysis and risk assessments for all business areas, identifying the critical processes, resources, and dependencies that require documented and tested continuity plans whilst also informing IT service recovery priorities.
• Coordinate and facilitate the testing and exercising of the business continuity plans, ensuring that the objectives, scenarios, and outcomes are documented and evaluated.
• Monitor and report on the status of the business continuity plans, identifying and escalating any gaps or issues, and facilitating the continuous improvement of the plans.
• Provide expert guidance and support to the business areas on business continuity management, risk assessment, and incident response.
• Manage the business continuity awareness and training activities for the firm, ensuring that the staff are prepared and informed of their roles and responsibilities in the event of a disruption.
• Support the Risk & Controls Director in developing and implementing the business continuity strategy, policies, and standards for the firm.
• Lead the response and recovery efforts during incidents, ensuring that the business continuity plans are activated and followed as appropriate.
• Contribute to the development and maintenance of the BCM framework, ensuring alignment with standards (ISO 22301).
• Support the business areas in client due diligence and bid support, demonstrating the firm's business continuity capabilities and maturity.

Note: The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.

You’ll be someone with:

• Knowledge of and demonstrable experience within a related discipline – For example Business Continuity, Business Resilience, Enterprise Risk, Continuity Planning.
• Highly self-motivated and able to navigate ambiguity with confidence.
• Keen attention to detail.
• A strong ability to build relationships at all levels and influence stakeholders effectively, articulating the purpose and importance of these tasks.
• Excellent verbal, written, and interpersonal communication skills. Capable of communicating technical subjects to both technical and non-technical audiences, adapting style to meet the needs of the audience.
• Proficient in working collaboratively with internal teams and third parties, promoting knowledge sharing across teams.
• In-depth understanding of business continuity management frameworks, such as ISO 22301, BCI Good Practice Guidelines, and BS 11200.
• Ideally possess a relevant industry certification, such as CBCI, CBCP, MBCI, MBCP, or similar.
• A Professional Services sector or Partnership background will be beneficial.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.  From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.  At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices.  BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences.  With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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