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Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have wide-ranging experience and understand the constantly changing risks and opportunities at the heart of the businesses we work with. The team works across strategy, operations and improvement as well as at a transactional and defined project level. From Mergers & Acquisitions to Digital, they’re experts in a range of sectors and specialisms – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting projects and business deals, building your experience and expertise alongside the brightest minds in the industry.

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iconJob ID:
R19245
iconLocation:
Bristol, United Kingdom
iconDate posted:
05 November 2025
iconCategory:
Business Services & Outsourcing (BSO)

Service Delivery Assistant Manager

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. 

Our clients are Britain’s economic engine – ambitious, entrepreneurially-spiritedand high growth businesses that fuel the economy - and the owners and management teams that lead them.

We’ll broaden yourhorizons

Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients’ affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry.

We’ll help yousucceed

Our clients trust us because of the quality of our advice.  That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.

You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively.  You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.

The role

The Global Business Services (GBS) team has experienced significant growth in recent years and this position offers an exciting opportunity to join a successful and growing team. The GBS senior management team currently consists of one Partner and four Directors and we are looking for an exceptional individual to provide support to our strategic growth plans.

As a Service Delivery Assistant Manager, you’ll play a key role in transforming our client experience by leading the delivery of outsourced accounting services. You’ll act as a senior member of our Service Delivery Team, helping to shape how we support clients and drive operational excellence.

We’re looking for someone who thrives in a fast-paced environment and is ready to take ownership of key management processes across multiple client projects. This includes risk and issue management, planning and coordination of deliverables, governance, budgeting, resource allocation, and reporting.

You’ll be responsible for ensuring all aspects of service delivery meet time, cost, and quality targets—so autonomy, proactivity, and strong communication skills are essential.

This is a fantastic opportunity to join a growing team where your impact will be visible and valued. The role is based in our Bristol office, with a minimum of 3 days a week onsite.

You'll be someone with:

  • Project management or co-ordination experience, ideally in Professional or Financial Services
  • Experience of working with international clients/businesses  
  • Strong stakeholder management and communication skills
  • Excellent time management and organisational skills, with experience of balancing multiple projects and deliverables simultaneously
  • Attention to detail and ability to identify/resolve issues

You’ll beable to beyourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business.  We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respectisone ofBDO’score valuesand we’reproud ofourdistinctive, people-centredculture.Frominformal success conversations to formal mentoringandcoaching,we’ll support you at every stage in your career, whatever your personaland professional needs.

Wecanprovide the bestsupportforour clients and peoplewhen we’reworkingside by sideOur agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas andhelpone another.At BDO, you’llalways have access to the people and resources you needto do your best work.

Weknow thatcollaborationisthekey to creating value for our clients and satisfyingexperiences at work, so we’ve invested instate-of-the-artcollaboration spaces in our officesBDO’s people represent a wealth of knowledge and expertise, and we’llencourageyoutobuild your network,work alongside others, and share your skills and experiences.  With arangeof multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to thefuture

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. 

Our success is powered by our people, which is whywe’realways finding new ways to invest in them. Acrossthe UK thousands ofunique minds coming together to help our clients reach their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach,integrityand expertise. We shape the future together with openness andclarity, becausewe believe in empowering people to think creatively about how we can do things better.

Apply now

Success Profile

What makes a successful Service Delivery Assistant Manager? Check out the traits we’re looking for and see if you have the right skill level.

  • Business thinking
  • Communicating
  • Decision making
  • Developing self & others
  • Collaborating
  • Innovation & Change

Our culture at BDO

We’re a thriving business that is respectful and client-focused while remaining firmly anchored in our core purpose – helping you succeed. Our Unifying Culture encourages us to be ourselves, to be inspired, challenged, collaborative and ultimately successful.

Career Path

Your career is what you make of it at BDO. Whether you want to move into a leadership position within Audit or grow your portfolio of skills and become an expert in your field, we’ll support you all the way.

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Move Up

We’ll give you access to team recognition, financial benefits and career progression opportunities that align with your interests and ambitions.

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Explore new areas

You can test some possibilities before committing to a permanent change. Knowing your alternatives gives you more control over your career.

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Grow in place

Master new skills and build productive relationships, deepening your knowledge, experience and specialism.

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Realign

Redesign work to fit your changing personal needs including reducing your responsibilities or workload in order to better balance your lifestyle.

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Move across

Identify other positions or areas of the business that better fit your skills, values or interests.

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Relocate

Investigate suitable roles available in other BDO offices, both in the UK and internationally.

Meet some Partners in Advisory

Carly and Sandi are partners in our Advisory stream, they tell us why they love working in a people-centred team that is driven to deliver quality projects

Rewards & Benefits

We offer a wide range of core and voluntary benefits, with a few examples below.

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Health and Wellness Programmes

We promote a positive working environment where our people can thrive.

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Pension Plan

A Group Personal Pension Plan, with matched employer contributions.

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Private Medical

Access to private medical treatment for you and your family.

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Income Protection Plan

Provides a proportion of your basic salary if you suffer a loss of earnings because of illness or injury.

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Holidays

Our holiday benefit enables you to purchase up to 10 days of additional leave.

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Bike to work scheme

A convenient, environmentally friendly and tax-effective way to acquire a bike for travelling to and from work.