Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Supporting all of our BDO offices, our Property and Facilities team provides everything we need to guarantee our people a safe, efficient, and environmentally-friendly workplace. They ensure that all of our offices use the latest systems and services, enabling seamless collaboration and consistency across our firm. They play a key role in helping us to evolve – in terms of hardware and infrastructure – and they have a uniquely tangible effect on the offices they work with. As part of this forward-thinking and collaborative team, you’ll travel to our offices across the UK to make sure BDO is a brilliant place to work - for your colleagues and for you.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

This is an opportunity for a talented, high performing and ambitious manager to join the Property Management Team. This comes at an exciting time as we move towards improving client centricity, operational excellence and quality management.  You will lead  Workplace Management of Regional Hubs across the United Kingdom and will be  responsible for the smooth delivery of core facilities to the firm, overseeing national contracts and provide direction and support to Nominated Operations contacts across all Hubs, implementing standards and best practices.

As a Lead Workplace Manager at BDO, you'll be pivotal in enhancing the workplace experience and managing our UK offices. Based in London, you'll ensure our portfolio meets high standards and complies with local and regional policies. You'll collaborate with internal teams and external partners, supporting events, projects, and the overall employee experience. This role involves close partnership with third-party facilities teams, HR, Procurement, Finance, Security, IT, and business leaders to deliver workplace services and programmes that reflect BDO’s values.

In this role you’ll:

• Be an ambassador of the overall workplace experience for all employees, ensuring BDO’s values and inclusive culture is translated into a welcoming and engaging workplace.
• Support the development of short- and long-term tactical plans and programs for the innovation of workplace amenities and services.
• Oversight of all London Workplace Operations including events, hospitality, ESG.
• Lead implementation of Operational Excellence elated programs, guidelines, best practices, and standards for employees and cross-functional service teams.
• Coordinate with internal teams to facilitate a variety of events to engage teams and drive exciting employee experiences.
• Proactively identify business needs, gain alignment on objectives, scope, timing, and resources.
• Build relationships with key business leaders and stakeholders, soliciting feedback to continuously improve the employee experience.
• Coordinate with internal Workplace teams to deliver continuous, consistent communications.
• Work with various teams to develop creative solutions and programs to address ever-changing business, employee and customer needs to drive Operational excellence and Workplace Experience.
• Establish and maintain open, collaborative relationships with cross-functional team members, landlord or building management, vendors, contractors, and consultants.
• Manage vendor performance ensuring services are delivered in accordance with contracts and to agreed standards.
• Manage outsourced facility vendor partners to ensure workplace services and programs are consistently delivered at a high standard.
• Conduct regular, formal site Audit inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.
• Partners with internal and external teams to ensure ongoing workplace compliance, including business continuity requirements.
• Assist with the management and development of annual operating and capital budgets, financial variance tracking, and operations expenses.
• have regularly travel to our offices in the UK portfolio to support on site Workplace teams, initiatives and projects.
• Support ongoing financial management responsibilities including, invoice review and approval, partnering with procurement and other internal teams to meet requirements for purchasing & projects.

You’ll be someone who has the following skills:

• Self-motivated work ethic with a sense of urgency in a fast paced environment
• Extremely detail-oriented with exceptional organizational skills and attention to detail
• Excellent communication and interpersonal skills with the ability to work with internal and external stakeholders
• Can work effectively on large-scale projects while simultaneously tending to often minute details and tasks
• Self-starter, creative thinker, and solid decision maker
• Excellent written and verbal communication skills
• Superior interpersonal skills to work with internal and external stakeholders
• Able to initiate and drive projects to completion with minimal guidance, and to work independently as well as collaboratively in a team environment
• Able to build relationships at all levels of the organization
• Able to sell ideas and concepts
• Experience utilising workplace, facilities and space management systems
• Experience with managing a facilities operations team preferred with knowledge of building systems, standard operating procedures, employee services, ESG and ISO auditing.
• Process driven individual with a proven track record of identifying gaps and implementing new processes

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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